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Arno Home proudly serves customers across Connecticut, including Windsor Locks, Hartford, Enfield, East Windsor, and surrounding areas. We specialize in mattresses, furniture, and lease-to-own options with fast local delivery.

Shipping policy

Arno Home Shipping Policy

At Arno Home, we are committed to delivering your furniture and mattresses safely, efficiently, and with care. Please review our shipping guidelines below to ensure a smooth delivery experience.

1. Shipping Areas

We currently offer shipping across Connecticut and select regions in the United States. If your address is outside our standard delivery areas, please contact our customer service team for assistance.

2. Shipping Methods

  • Furniture: Large items, such as beds, sofas, and dressers, are shipped via our trusted freight carriers. Delivery includes handling to your home; in-room delivery or setup may be available at an additional cost.

  • Mattresses: Our mattresses are delivered in a compressed, easy-to-handle box for convenience. Full expansion may take up to 48 hours.

3. Shipping Timeframes

  • Standard delivery typically takes 7–14 business days for in-stock items.

  • Custom or made-to-order furniture may require 4–8 weeks depending on the item.

  • You will receive tracking information via email once your order has shipped.

4. Shipping Costs

Shipping costs are calculated based on the size, weight, and destination of your order. For select promotions, free or discounted shipping may be available — details will be displayed at checkout.

5. Delivery Preparation

  • Please ensure your delivery area is accessible and free of obstacles.

  • Furniture deliveries require a flat, stable surface for placement.

  • For multi-story homes, please verify that stairs, elevators, or doorways can accommodate the delivery.

6. Damaged or Missing Items

  • All items are inspected before shipment. If your order arrives damaged or incomplete, please contact Arno Home Customer Service within 48 hours with photos and a description of the issue.

  • We will work promptly to replace or repair damaged items or resolve missing parts.

7. Returns and Exchanges

Please review our [Return Policy] for guidelines regarding returns, exchanges, and mattress-specific considerations.

At Arno Home, we aim to make your shopping and delivery experience seamless so you can enjoy your new furniture and mattresses as soon as possible.

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